Michelle Mack Carter v. NexGen Air Conditioning and Heating LLC

The Circuit Court of the Eleventh Judicial Circuit in and for Miami- Dade County Florida: Case No. 2025-018415-CA-01

IN THE CIRCUIT COURT OF THE ELEVENTH JUDICIAL CIRCUIT 

IN AND FOR MIAMI-DADE COUNTY, FLORIDA

 

  • A Settlement[1] has been reached in a class action lawsuit about whether NexGen Air Conditioning and Heating, LLC (“Defendant”) sent prerecorded voice messages in violation of the Telephone Consumer Protection Act (“TCPA”) and/or Florida Telephone Solicitation Act (“FTSA”). Defendant denies the allegations and any wrongdoing.  The Court has not decided who is right.

 

  • The Settlement offers payments to Settlement Class Members who file valid Claims. 

 

  • Your legal rights are affected whether you act or do not act.  Read this Settlement Website carefully. 

 

 

YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENTDEADLINES
SUBMIT A CLAIM FORMIf you are a member of the Settlement Class, you must submit a valid, properly completed Claim Form to receive a payment.  If, after you submit your valid Claim Form, the Court approves the Settlement and it becomes final and effective, and you do not exclude yourself from the Settlement Class, you will receive your payment by check and be bound by the terms of the Settlement.February 10, 2026
EXCLUDE YOURSELFYou may request to be excluded from the Settlement and, if you do, you will receive no benefits from the Settlement or be bound by the releases in the Settlement. January 2, 2026
OBJECTWrite to the Court if you do not like the Settlement.January 2, 2026
GO TO A HEARINGAsk to speak in court about the fairness of the Settlement.January 26, 2026 at 10:30 a.m.
DO NOTHINGYou will not receive a payment if you fail to timely submit a completed Claim Form, and you will give up your right to bring your own lawsuit against Defendant about the claims in this case and be bound by the terms and releases of the Settlement.N/A

 

  • Your rights and options—and the deadlines to exercise them—are explained on this Settlement Website.

 

  • The Court in charge of this case still has to decide whether to approve the Settlement.  If it does, and after any appeals are resolved, payments will be distributed to Settlement Class Members who submit qualifying Claim Forms.  Please be patient.


 


[1] Capitalized terms herein have the same meanings as those defined in the Settlement, a copy of which may be found here.

This Settlement Website is authorized by the Court, supervised by counsel for the Parties, and controlled by the Administrator approved by the Court. This is the only authorized website for this Settlement. 

 

Call(833) 630-5413
WriteContact Form
Mail

Carter v. NexGen Air Conditioning and Heating LLC

 c/o Kroll Settlement Administration, 

P.O. Box 5324, New York, NY 10150-5324

    Important Dates

  • Objection Deadline

    Friday, January 2, 2026
    If you wish to object, you must file your objection with the Court (using the Court’s electronic filing system or in any manner in which the Court accepts filings) and mail your objection to the addresses listed in FAQ 17, and your objection must be postmarked by January 2, 2026.
  • Opt-Out Deadline

    Friday, January 2, 2026
    Your exclusion request must be postmarked no later than January 2, 2026. You cannot ask to be excluded on the phone, by email, or at this Settlement Website.
  • Final Approval Hearing

    Monday, January 26, 2026
    The Court has scheduled a Final Approval Hearing on January 26, 2026, at 10:30 a.m. The hearing may be moved to a different date or time without additional notice, so it is a good idea to check this Settlement Website for updates.
  • Claim Filing Deadline

    Tuesday, February 10, 2026
    If you send in a Claim Form by U.S. mail, it must be postmarked by February 10, 2026. Claim Forms submitted online must be submitted by 11:59 p.m. EST on February 10, 2026. You may only submit one Claim Form. Please read the Claim Form carefully and provide all the information required.

This Settlement Website is authorized by the Court, supervised by counsel for the Parties, and controlled by the Administrator approved by the Court. This is the only authorized website for this Settlement. 

 

Call(833) 630-5413
WriteContact Form
Mail

Carter v. NexGen Air Conditioning and Heating LLC

 c/o Kroll Settlement Administration, 

P.O. Box 5324, New York, NY 10150-5324

    Important Dates

  • Objection Deadline

    Friday, January 2, 2026
    If you wish to object, you must file your objection with the Court (using the Court’s electronic filing system or in any manner in which the Court accepts filings) and mail your objection to the addresses listed in FAQ 17, and your objection must be postmarked by January 2, 2026.
  • Opt-Out Deadline

    Friday, January 2, 2026
    Your exclusion request must be postmarked no later than January 2, 2026. You cannot ask to be excluded on the phone, by email, or at this Settlement Website.
  • Final Approval Hearing

    Monday, January 26, 2026
    The Court has scheduled a Final Approval Hearing on January 26, 2026, at 10:30 a.m. The hearing may be moved to a different date or time without additional notice, so it is a good idea to check this Settlement Website for updates.
  • Claim Filing Deadline

    Tuesday, February 10, 2026
    If you send in a Claim Form by U.S. mail, it must be postmarked by February 10, 2026. Claim Forms submitted online must be submitted by 11:59 p.m. EST on February 10, 2026. You may only submit one Claim Form. Please read the Claim Form carefully and provide all the information required.